1. Q: Can I make it on my own design? Accept any materials/pattern/design

A: Customized design is available. we are good at quality control and provide customized service, good in the integration of quality resources.

2. Q: How to get a sample and save the cost?

A: (1). Sample cards can provide for free, only provide freight cost.

(2). For customized samples, please contact us for the sample costs.

(3). If place an order directly, we can provide you free sample to check quality.

3. Q: How to place an order and bulk order lead time?

A:(1). Confirm and place an order directly with the sellers, Make the advance payment once get the PI.

(2). Start to produce the bulk order once everything gets confirmed for the order.

(3). Send you the photos of the products to confirm or you can arrange a third party to make the inspection, after this can do the balance payment.

4. Q: How to do the payment?

A:(1).30% in advance balance before shipping.

(2). Payment terms: T/T, L/C, West Union, Paypal, Moneygram.

5. Q: How to do shipping?

(1). We can ship the goods by air cargo, by express, by sea freight shipping as you request.

2. We can ship the goods to amazon FBA directly also can do DDP, DDU, CIF as you like.

3. We have our own agent for shipping. Or can go with your agent.

6. Q: How do we deal with the complaints?

(1). If you have any complaints or suggestions, please feel free to contact us at info@aloofashion.cn, we will solve your problem within 24hours.

(2). Welcome to give us your feedback.

(3). Your satisfaction is our responsibility.